Newsletter

By Mark Land, M.S., RAC-US, AAHP  This year was dominated by change—political change, retail change, and change at AAHP. The association’s newsletter and special e-blasts continue to brief the homeopathic community—and sometime the AAHP membership…

By Pete Evich, Vice President, Van Scoyoc Associates  On December 3, FDA Commissioner Commission Marty Makary named Dr. Tracy Beth Høeg as the acting director of Center for Drug Evaluation and Research…

As we wrap up 2025 and look forward to a bright new year, we would like to offer members a closer look at the important work that has taken place behind the scenes…

As 2025 winds down, we’re taking a moment to revisit the articles that resonated most with our community this year. These five top reads captured attention, highlighted key conversations, and reflected the…

By Mark Land, M.S., RAC-US, AAHP  We all might harbor in mind quaint notions of what customer service is. This is usually based on our personal expectations when purchasing products…

By Alissa Gould, Boiron USA Director of Corporate Communications and Public Affairs  Typically, we think of customer service as caring for our end users — the consumers of our medicines. But don’t…

By Eric L. Foxman, Pharm. (Ret.), AAHP Secretary  This article originally appeared in the August 2012 hardcopy-only edition of the AAHP Network News.  The importance of managing consumer complaints is underscored by the importance FDA gives…

By Mary Beth Watkins This article originally appeared in the September 2012 hardcopy-only edition of the AAHP Network News.  Question: What should be included in the investigation and report of a consumer…