All
- All
- Articles
- Calendar
- Compliance
- Newsletter
- Position Statements
- Press Release
- Regulatory
- Uncategorized
2025 Year in Review
By Mark Land, M.S., RAC-US, AAHP This year was dominated by change-political change, retail change, and change at AAHP. The association's newsletter and special e-blasts continue to brief the homeopathic...
Key Departments at FDA Undergo Recent Leadership Changes
By Pete Evich, Vice President, Van Scoyoc Associates On December 3, FDA Commissioner Commission Marty Makary named Dr. Tracy Beth Høeg as the acting director...
Strengthening AAHP Behind the Scenes: A Year of Transition and Partnership
As we wrap up 2025 and look forward to a bright new year, we would like to offer members a closer look at the important work that has...
AAHP Reader Favorites of 2025
As 2025 winds down, we're taking a moment to revisit the articles that resonated most with our community this year. These five top reads captured attention, highlighted...
Customer Service Requirements in the Age of E-Commerce
By Mark Land, M.S., RAC-US, AAHP We all might harbor in mind quaint notions of what customer service is. This is usually based on our...
Servicing Retail Customer Accounts with Promotional Content
By Alissa Gould, Boiron USA Director of Corporate Communications and Public Affairs Typically, we think of customer service as caring for our end users - the consumers...
Handling Consumer Complaints
By Eric L. Foxman, Pharm. (Ret.), AAHP Secretary This article originally appeared in the August 2012 hardcopy-only edition of the AAHP Network News. The importance of managing consumer complaints is underscored...
