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Handling Consumer Complaints
By Eric L. Foxman, Pharm. (Ret.), AAHP Secretary This article originally appeared in the August 2012 hardcopy-only edition of the AAHP Network News. The importance of managing consumer complaints is underscored...
Investigating Consumer Complaints
By Mary Beth Watkins This article originally appeared in the September 2012 hardcopy-only edition of the AAHP Network News. Question: What should be included in the investigation...
FDA Issues Warning Letters Alleging Unapproved New Drug Status and CGMP Non-Compliance
By Alvin J. Lorman, AAHP Counsel The Food and Drug Administration (FDA) has issued two Warning Letters that should be of intertest to all manufacturers...
Quality by Design
By Mark Land, M.S., RAC-US, AAHP Quality by Design (QbD) is a systematic approach to product and process development that begins with predefined objectives and...
Supplier Audits
By Jonathan Priest The Quality by Design (QbD) approach of today's pharmaceutical industry indicates that all firms should perform supplier audits for drug product components...
10 Q&A on Homeopathy
Complied here is a brief fact sheet that AAHP uses when introducing homeopathy to Congressional health staff on Capitol Hill. More robust information can be...
Helpful Tips to Answer Common Questions (Fighting Misperceptions)
By Mark Land, M.S., RAC-US, AAHP Answering common questions or "frequently asked questions" (FAQs) is an engagement concept that probably dates back forever. The goal...
